Build Stronger Relationships With Every Customer

Keep every customer’s details, vehicles and service history in one place — plus automated reminders, courtesy car tracking, and SMS/email communication that keeps them coming back.

Customer management screen showing client records, vehicle history and communication timeline

Why Garages Love Autopilot for Customer Management

Know Your Customers

Full customer profiles with contact details, notes, and preferences all in one place.

Complete History

Access full service history, MOT records, and previous jobs for every vehicle.

Never Miss a Follow-up

Automated MOT, service and SMS/email reminders keep customers coming back.

Powerful Features

Everything You Need to Manage Customers

From first contact to their next service reminder.

Customer Profiles

Store contact details, addresses, and notes for every customer. Quick search finds anyone instantly.

Vehicle Management

Link multiple vehicles to each customer. Store make, model, registration, and VIN details.

MOT & Service History

View complete MOT and service history for every vehicle, with expiry dates tracked automatically.

Automated Reminders

Set up MOT and service reminders that send automatically. Keep customers engaged effortlessly.

SMS & Email Communication

Send booking confirmations, job status updates and reminders by SMS or email — automatically, no manual chasing.

Courtesy Car Management

Track courtesy car availability and log handovers, so you always know which loan vehicle is with which customer.

Fleet & Company Accounts

Support business customers with multiple vehicles, credit limits and flexible payment terms.

Quick Search

Find any customer or vehicle in seconds. Search by name, phone, email, or registration.

New Feature

Manage Fleet & Company Accounts

Support businesses with multiple vehicles. Set credit limits, track balances, and manage entire fleets from a single client profile.

Company Profiles

Create dedicated business accounts with company name, VAT number, and account numbers.

Multiple Vehicles

Link multiple vehicles to a single company. Track service history for each one.

Credit Limits

Set credit limits for business clients. Get warnings before exceeding agreed limits.

Flexible Payment Terms

Offer 7, 14, or 30 day terms. Send monthly invoices to accounts departments.

ABC Taxis Ltd

ACC-001

Fleet Account

Credit Limit

£5,000

Current Balance

£1,247.50

Fleet Vehicles

Ford TransitAB12 CDE
12 jobs
Toyota PriusFG34 HIJ
8 jobs
VW TransporterKL56 MNO
5 jobs

Ready to know your customers better?

Join hundreds of UK garages building stronger customer relationships with Autopilot GMS.

Testimonials

What Our Customers Say

Hear from garages across the UK who've transformed their business with Autopilot.